Application and Uses

For End Users & Consumers

It’s so frustrating trying to find customer support. Consumers too often end up making expensive phone calls to find information. Including contacts for web based support that is easy to find and use directly reduces support costs.

Concept

  • Mostly as links to cloud URL locations

  • Links to documentation, support, RMAs, etc.

    • Includes warranty information

    • Includes recall information

  • Can include links for live chat or VOIP calls.

 

Location

  • Should be unobtrusive, but easily identifiable.